Purchase ServiceNow : CSA Exam Materials and then pass exam easily
Updated: Sep 28, 2026
No. of Questions: 528 Questions & Answers with Testing Engine
Download Limit: Unlimited
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See the fee of ServiceNow CSA Exam
- The cost of the ServiceNow CSA Exam is $125
ServiceNow CSA Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified System Administrator |
| Exam Number: | CSA |
| Available Languages: | English, Japanese |
| Passing Score: | 70% |
| Real Exam Qty: | 60 |
| Related Certifications: | ServiceNow Certified Implementation Specialist ServiceNow Certified Application Developer |
| Exam Duration: | 90 minutes |
| Exam Price: | USD $300 |
| Certificate Validity Period: | Delta exam required for certification maintenance |
| Exam Format: | Multiple Select, Multiple Choice |
| Sample Questions: | ServiceNow CSA Sample Questions |
| Exam Way: | Online proctored exam or authorized testing center |
| Pre Condition: | Completion of ServiceNow Fundamentals training is recommended. ServiceNow recommends 3-6 months of hands-on platform experience. |
| Official Syllabus URL: | https://learning.servicenow.com/lxp/en/credentials/certified-system-administrator-mainline-exam-blueprint?id=kb_article_view&sysparm_article=KB0011554 |
Exam Content
The content of the ServiceNow CSA exam is divided into 5 sections referred to as learning domains. Each area relates to core topics and activities that are typically encountered while implementing ServiceNow solutions. They have different percentage share in the exam content that demonstrates the number of questions related to the specific domain that will appear in the test. There are several objectives contained in each learning area. Let’s have a closer look at them below:
- Introduction to Development
The last area covers 10% of the exam content and involves the following subtopics: scripting, migration & integration, and development.
- Self-Service & Process Automation
The candidates will answer 20% of the exam questions related to this topic. The objectives contained in this domain are knowledge management, workflows/flow designer, as well as service catalog.
- User Interface & Navigation
This subject area is associated with 20% of the questions included in the exam syllabus. It encompasses the following objectives: ServiceNow overview, forms & templates, lists & filters, as well as branding.
- Collaboration
This domain has a 20% share in the exam content and includes the following subthemes: task management, user administration, notifications, as well as reporting.
- Database Administration
30% of the exam questions revolve around the objectives covered in this section. They are as follows: data schema, configuration management database (CMDB), access/application control, and import sets.
Read the registration procedure of the ServiceNow CSA Exam
In order to apply for the Pegasystems PEGACSA72V1 Exam, You have to follow these steps
Step 1: Visit to WebAssessor Exam Registration Step 2: Signup/Login to WebAssessor account Step 3: Search for ServiceNow CSA Exam Certifications Exam Step 4: Select Date, time and confirm with a payment method
ServiceNow CSA Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Self Service and Automation | 20% | - Self-Service Features
|
| Topic 2: Data Migration and Integration | 15% | - Migration and Automation
|
| Topic 3: Platform Overview and Navigation | 7% | - Platform Overview
|
| Topic 4: Configuring Applications for Collaboration | 20% | - Collaboration Features
|
| Topic 5: Database Management and Platform Security | 27% | - Database and Security Administration
|
| Topic 6: Instance Configuration | 11% | - Instance Personalization and Configuration
|
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