Updated: Aug 30, 2026
No. of Questions: 95 Questions & Answers with Testing Engine
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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Slack Consultant Exam (Slack-Con-201) |
| Exam Number: | Slack-Con-201 |
| Available Languages: | English |
| Passing Score: | 67% |
| Certificate Validity Period: | Not explicitly stated by Salesforce (commonly maintained via certification maintenance requirements) |
| Exam Duration: | 90 minutes |
| Exam Price: | USD 200 |
| Exam Format: | Multiple-select, Scenario-based questions, Multiple-choice |
| Real Exam Qty: | 60 multiple-choice / multiple-select (+ up to 5 unscored questions) |
| Related Certifications: | Salesforce Certified Slack Administrator Salesforce Certified Slack Developer Salesforce Certified Business Analyst |
| Recommended Training: | Slack Consultant Exam Preparation Trailhead |
| Exam Registration: | Salesforce Certification Registration |
| Sample Questions: | Salesforce Slack-Con-201 Sample Questions |
| Exam Way: | Online proctored or onsite testing center exam |
| Pre Condition: | No formal prerequisite required |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-slack-consultant---Slack-Con-201 |
| Section | Weight | Objectives |
|---|---|---|
| Delivery and Migration | 17% | - Slack delivery best practices - End-to-end migration planning and execution - Role definition across Slack, partner, and client teams |
| Change Management and Adoption | - Communication and rollout planning - User adoption strategies - Training and enablement planning | |
| Slack Administration and Governance | - Workspace configuration and settings - Security and compliance controls - User lifecycle management | |
| Solution Design for Slack | - Channel strategy and governance model - Workspace architecture and design principles - Integration design with Salesforce ecosystem |
Question 1
Betalog Corp is planning a grid launch with three workspaces. They would like a default announcement channel for all members in the grid.
What guidance can you provide Betalog's Slack admins to meet their requirement?
A. Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.In the workspace settings, make it a default channel.
B. Create a channel in one workspace. Make it an org-wide channel by adding the other two workspaces.
In org settings, make it a default channel.
C. In org settings, create a channel and make it a default org-wide channel. Add the channel to the other two workspaces.
D. In org settings, create a channel and make it a default channel. Add all three workspaces to the channel.
Question 2
Your client has placed you in charge of enabling their 4000 users on Slack basics. After delivering live training, you receive a handful of questions about Slack notifications in the #slack-training channel.
What is the best approach to providing a direct response to users?
A. Send a direct message (DM) to each user with the answer and encourage everyone to ask you for more info directly.
B. Post answers to the questions in the #slack-help channel with an @here mention.
C. Copy and paste the text of the help center into your training channel and pin the post.
D. Share a link to the relevant Slack Help center article in the #slack-training channel and mention the users who asked questions.
Question 3
An attendee at one of your training sessions wants to learn more about using Slack. They don't have a specific topic in mind and want to learn more about the tool at their own pace.
What do you recommend to this attendee?
A. Reach out to the help desk.
B. Check out the resources in the Slack Help Center.
C. Contact a Slack Admin.
D. Take the Slack Admin Certification Prep Course.
Question 4
Your Enterprise Grid plan client is preparing a presentation for senior leadership and needs to provide a complete count of the number of people in the workspace.
Which org-level metric should you recommend your client use to find this count?
A. Members who posted
B. Total membership
C. Guests
D. Full members
Question 5
During the discovery call with your client you learn that they do a lot of cross functional collaboration, are trying to eliminate as many communication barriers as possible, and work with many external partners.
Taking these factors into consideration, what basic grid design would you recommend for your client?
A. One global workspace for all collaboration
B. Three workspaces - a general global workspace, an external workspace and a social workspace
C. Two workspaces - a general global workspace and a social workspace
D. Two workspaces - a general global workspace and an external workspace
Solutions:
| Question 1 Answer: B | Question 2 Answer: D | Question 3 Answer: B | Question 4 Answer: B | Question 5 Answer: B |
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