Purchase Avaya : 78202T Exam Materials and then pass exam easily
Updated: Aug 01, 2026
No. of Questions: 190 Questions & Answers with Testing Engine
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Avaya 78202T Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya IP Office™ Platform Support Online Test |
| Exam Number: | 78202T |
| Exam Duration: | 60 minutes |
| Related Certifications: | Avaya IP Office Platform Technical Associate Implement (ASTA-7720) Avaya Certified Support Specialist (ACSS) |
| Exam Format: | Multiple Choice, Online Test |
| Certificate Validity Period: | Valid until program retirement |
| Available Languages: | English |
| Passing Score: | 70% |
| Exam Price: | $125 USD |
| Real Exam Qty: | 30 |
| Recommended Training: | Avaya IP Office Platform Support Training |
| Exam Registration: | Avaya Learning Portal |
| Sample Questions: | Avaya 78202T Sample Questions |
| Exam Way: | Online proctored exam |
| Pre Condition: | Recommended: Hold Avaya IP Office Platform Technical Associate Implement (ASTA-7720) credential |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 78202T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Call Flow Configuration and System Monitoring | 20% | - Call behavior analysis - Call routing and short codes - Voicemail and UCM configuration - System monitoring tools |
| Data Backup, Restoration and System Upgrades | 20% | - System recovery processes - Configuration management - Backup and restore procedures - Software and firmware upgrades |
| Avaya IP Office Platform and Security Administration | 20% | - User and extension configuration - Security settings and policies - System administration and management - Platform architecture and components |
| Integrated System Logging and Network Diagnostics | 20% | - Network and SIP diagnostics - Connectivity troubleshooting - SSA and Monitor tools usage - System logging and analysis |
| System Status, Troubleshooting and Alarm Management | 20% | - Performance monitoring - Fault isolation and troubleshooting - Issue escalation procedures - Alarm identification and resolution |
Avaya IP Office™ Platform Support Online Test Sample Questions:
1. During an installation of Server Edition, the main Avaya IP Office™ service as well as Voicemail Pro and one-X® Portal are installed. After the installation these services should be running.
Which two are used to check that these services are running? (Choose two.)
A) Web Manager: https://<server IP address>:7070/
B) Security Administrator
C) Manager Application
D) Web Control: https://<server IP address>:7071/
2. On an Avaya IP Office™ 500V2 system, which application can be used to display the size of the configuration that is currently loaded into the Control Unit?
A) WebLM Application
B) System Monitor Application
C) Web Manager Application
D) System Status Application
3. What is the mechanism used to send alarm notifications to an IP Office support engineer?
A) Simple Mail Transfer Protocol (SMTP)
B) Session Status Application (SSA)
C) Trivial File Transfer Protocol (TFTP)
D) Simple Network Management Protocol (SNMP)
4. If calls into IP500 V2 are not ringing to the expected user, which statement accurately describes how to validate call routing?
A) Wait until the system is idle and place test calls to listen to the ringing phone.
B) Use Customer Call Status (CCS) to see the user to which the call is ringing.
C) Use the System Status Application (SSA) to see the user to which the call is ringing.
D) Capture a System Monitor trace and escalate to Avaya for analysis.
5. When you connect to the Avaya IP Office™ using System Monitor, the time, date, and IP address of the system you are connected to is displayed.
Which additional key piece of information is displayed?
A) the time the system has been up since the last reboot
B) the last time any changes were made to the system
C) the name of the last user to connect to the system using System Monitor
D) the date of the last system upgrade
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: A |
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