Updated: Aug 25, 2026
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| Certification Vendor: | Anthropic |
| Exam Name: | Claude Certified Associate – Foundations |
| Exam Number: | CCAO-F |
| Real Exam Qty: | 60 |
| Passing Score: | 720 (scaled, range 100–1000) |
| Exam Format: | Multiple-choice, Multiple-response |
| Related Certifications: | Claude Certified Architect – Foundations (CCAR-F) Claude Certified Developer – Foundations (CCDV-F) Claude Certified Architect – Professional (CCAR-P) |
| Exam Duration: | 120 minutes |
| Exam Price: | USD $99 |
| Available Languages: | English |
| Certificate Validity Period: | 12 months |
| Recommended Training: | Official Claude Certified Associate – Foundations Exam Guide |
| Exam Registration: | Anthropic Partner Academy / Pearson VUE |
| Sample Questions: | Anthropic CCAO-F Sample Questions |
| Exam Way: | Online proctored or Pearson VUE test center |
| Pre Condition: | None. Membership in the Claude Partner Network (free) is required for registration. |
| Official Syllabus URL: | https://www.anthropic.com/certifications |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Product and Model Selection | 12% | - Match model capabilities to task requirements - Select appropriate Claude product features - Understand model differences and use cases |
| Topic 2: Output Evaluation and Validation | 21% | - Apply fact-checking and validation methods - Evaluate outputs for accuracy, completeness, and consistency - Detect hallucinations, biases, and inconsistencies - Determine when human review is required |
| Topic 3: Prompting and Task Execution | 14% | - Iterate prompts to improve output quality - Create effective prompts for business and technical tasks - Adapt prompting strategies by task type - Apply task decomposition to structure complex requests |
| Topic 4: Troubleshooting and Optimization | 10% | - Identify causes of poor or unexpected outputs - Adjust prompts and configuration to improve results - Diagnose context and performance issues |
| Topic 5: Configuration and Knowledge Management | 12% | - Maintain consistent system-level behavior - Manage knowledge sources and context - Configure Claude Projects with instructions |
| Topic 6: Governance, Risk, and Responsible Use | 15% | - Understand limitations and ethical boundaries - Manage data sensitivity and privacy risks - Apply responsible AI principles and policies |
| Topic 7: Workflow Integration and Solution Design | 16% | - Plan end-to-end Claude-augmented workflows - Integrate Claude into existing business workflows - Design AI-assisted processes and solutions |
1. You are a customer-success manager considering whether to escalate a Claude-generated response.
Which factor most strongly raises the impact of the output and supports escalation before external use?
A) The response is an unchanged draft for a paying customer that includes a service-level commitment.
B) The response is a casual rephrasing of an internal team status update.
C) The response is a brief internal announcement about an upcoming team all-hands meeting.
D) The response is an internal draft summarizing the associate's notes from a customer call for their own reference.
2. You are optimizing a recurring Claude workflow and must complete the diagnostic steps before changing the workflow.
Which two diagnostic steps must be completed BEFORE changing the recurring workflow? (Select two.) Each correct answer presents part of the solution.
A) Deploy the updated workflow across the team and monitor for adoption issues.
B) Identify the steps that contribute most to time, cost, or quality issues.
C) Measure the current workflow's quality, time, and cost across recent runs.
D) Document the revised workflow steps and update the team's standard operating procedures.
E) Notify executive leadership of the projected savings from the optimization.
3. You are an HR specialist reviewing model choices made by colleagues for various tasks.
Which two model choices represent appropriate matches between the model and the task? (Select two.) Each correct answer presents a complete solution.
A) a lighter, faster model for nuanced multi-document strategic synthesis
B) a lighter, faster model for routine FAQ-style replies under tight latency budgets
C) a higher-capability model for complex multi-step legal reasoning under review
D) a higher-capability model for one-line keyword extraction at high request volume
E) a higher-capability model selected solely because it is the most expensive option
4. You are evaluating a Claude output that appears to contain hallucinated content.
Which response step should be performed first when a hallucination is suspected?
A) Document the hallucination pattern in the team's risk register for future reference.
B) Pinpoint the specific claim that appears to be unsupported by available evidence.
C) Notify the user community that the output contains a hallucinated claim.
D) Discard the entire output and regenerate the output with a fresh prompt.
5. A business analyst is converting a sticky-note request from a stakeholder into a structured prompt for Claude.
Which is the correct order of conversion steps?
(1) Confirm the audience and the decision the response must support.
(2) Submit the structured prompt to Claude.
(3) Identify the underlying task hidden in the sticky-note language.
(4) Specify the desired length, tone, and output format.
(5) Add the supporting facts and constraints relevant to the task.
A) 1, 3, 5, 4, 2
B) 2, 3, 1, 5, 4
C) 3, 5, 1, 4, 2
D) 3, 1, 5, 4, 2
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B,C | Question # 3 Answer: B,C | Question # 4 Answer: B | Question # 5 Answer: D |
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