Purchase SAP : C_C4H320_02 Exam Materials and then pass exam easily
Updated: Aug 02, 2026
No. of Questions: 80 Questions & Answers with Testing Engine
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Exam Topics for Commerce Cloud Business User
The going with will be audited in SAP C_C4H320-02 exam dumps:
- Web Content Management
- Commerce
- Product Content Management
- Order Management and Customer Support
- Essential Foundations
- Integrations
SAP C_C4H320_02 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Commerce Cloud Business User |
| Exam Number: | C_C4H320_02 |
| Certificate Validity Period: | 5 years |
| Real Exam Qty: | 80 |
| Passing Score: | 63% |
| Related Certifications: | SAP Certified Associate - Business User - SAP Commerce Cloud |
| Exam Duration: | 180 minutes |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Multiple Response |
| Exam Price: | USD 541–543 |
| Recommended Training: | C4H320 SAP Commerce Cloud Business User SAP Learning Journey: SAP Commerce Cloud Business User |
| Exam Registration: | Pearson VUE SAP Learning Hub |
| Sample Questions: | SAP C_C4H320_02 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized Pearson VUE / SAP training centers |
| Pre Condition: | Basic understanding of e-commerce concepts and web technologies; no mandatory prior certification required |
| Official Syllabus URL: | https://learning.sap.com/certifications/sap-certified-application-associate-sap-commerce-cloud-business-user |
Certification Path for Commerce Cloud Business User
Coming up ensuing are pre-fundamentals for the test:
- Describes the information design, highlights and functionalities, just as the graphical UI of web content management,(also known as SmartEdit). Likewise presents the personalization module the connected setup in SmartEdit
- Introduces the essential request the board augmentations and the highlights of request the executives administrations module, just as the client care functionalities by means of Assisted Service Mode (ASM) and the client assistance cockpit in backoffice
- Identifies standard usefulness accessible in SAP Commerce Cloud for search and route through SOLR, estimating, shopping basket taking care of, checkout types, advancements and coupons, B2B trade
- Introduces item demonstrating and list the board, clarifies idea of item variations, order, grouping and packages, just as the information the executives inside item cockpit in backoffice
- Explains the ordinary use for Cron Jobs, impex contents, work process and addons, distinguishing proof of the progressive system of clients and clients' jobs, approval rules. Presents the arrangement and engineering of SAP business cloud and trade cloud variant 2 (otherwise called ccv2). Inlcudes extra information about SAP upscale trade, GDPR support, compartment support and other industry explicit gas pedals
- Describes essential choices for coordinating SAP Commerce Cloud with other SAP frameworks and programming arrangements
SAP C_C4H320_02 Exam Description:
The "SAP Certified Application Associate – SAP Commerce Cloud Business User" certification exam validates that the candidate possesses the fundamental and core knowledge required of an SAP Commerce Cloud Business Analyst. This certification proves that the candidate has an overall understanding and skills to participate as a member of a project team in a mentored role. This certification exam is recommended as an entry level qualification. Attention: This course is based on the training material and the SAP Commerce Cloud 2005 documentation (at: https://help.sap.com/viewer/product/SAP_COMMERCE_CLOUD). To access this site, you must be an SAP customer or partner.
SAP C_C4H320_02 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Order Management and Customer Support | <=10% | - Customer Support Cockpit - Assisted Service Mode (ASM) - Basic Order Management - Order Management Services |
| Topic 2: Commerce | 21–30% | - Search and Navigation - Promotions and Coupons - B2C and B2B Commerce Features - Adaptive Search - Shopping Cart and Checkout - Pricing and Tax Calculation |
| Topic 3: Product Content Management | 11–20% | - Categorization and Classification - Media Management - Product Modeling and Variants - Catalog Structure and Management |
| Topic 4: Essential Foundations | 21–30% | - Cron Jobs and Scheduling - Workflow Management - ImpEx Import/Export - Backoffice Administration - Validation Framework |
| Topic 5: Integrations | <=10% | - Internal Integration Tools - External System Connectivity - Integration Extension Pack |
| Topic 6: Web Content Management | 11–20% | - SmartEdit Interface - Composable Storefront (Spartacus) - Personalization Module - CMS2 Data Model |
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