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Updated: Aug 15, 2026
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SAP C_C4HCX Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Associate - Solution Architect - Customer Experience |
| Exam Number: | C_C4HCX_2405 |
| Available Languages: | English |
| Exam Duration: | 180 minutes |
| Related Certifications: | SAP Certified Application Associate - SAP Sales Cloud SAP Certified Application Associate - SAP Service Cloud SAP Certified Development Associate - SAP Commerce Cloud |
| Exam Format: | Multiple Choice |
| Real Exam Qty: | 80 |
| Passing Score: | 63% |
| Exam Price: | $1308 USD (Includes 1 Year SAP Learning Hub access and 4 exam attempts) |
| Sample Questions: | SAP C_C4HCX Sample Questions |
| Exam Way: | Online (Proctored) |
| Pre Condition: | None specified, although project management knowledge is recommended. |
| Official Syllabus URL: | https://learning.sap.com/certifications/sap-certified-associate-solution-architect-customer-experience |
SAP C_C4HCX Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| SAP Integration Suite | 11-20% | - Cloud Integration capabilities - Open Connectors - Integration strategy and architecture - API Management |
| SAP Commerce Cloud | 11-20% | - Commerce solution architecture - Storefront and catalog management - Order management |
| SAP Sales Cloud and SAP Service Cloud | 11-20% | - Sales process configuration - Integration with back-end systems - Service ticket workflows |
| The Intelligent Enterprise | <=10% | - SAP Business Suite Strategy - Understanding SAP's End-to-End Business Processes |
| Managing Clean Core | <=10% | - Applying clean core methodology to SAP CX solutions - Evaluating for clean core principles |
| SAP Emarsys Customer Engagement and SAP Marketing Cloud | <=10% | - Marketing automation strategies - Campaign management - Customer segmentation |
| Extensibility in SAP CX Solutions | 11-20% | - In-app extensibility - Side-by-side extensibility using SAP BTP - Low-code/No-code development (SAP Build) |
| SAP Customer Data Solutions | 11-20% | - Customer Data Cloud (Identity and Consent) - Customer Data Platform (Unification and Segmentation) |
SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:
1. Which objects are enabled for MS Teams integration in SAP Sales Cloud?
Note: There are 3 correct answers to this question.
A) Sales Quotes
B) Contracts
C) Opportunities
D) Sales Orders
E) Leads
2. You want to deploy a new SAP Commerce Cloud, composable storefront using the Cloud Portal.
Which of the following are prerequisites for success?
Note: There are 3 correct answers to this question.
A) The product master data has already been loaded into SAP Commerce Cloud.
B) The security settings are configured in the Cloud Portal.
C) The code is working properly locally and it has been pushed to the Git repository.
D) The images for the storefront are available in the Cloud Portal.
E) The Git repository has been configured in the Cloud Portal.
3. Which of the following objects are typically exchanged with the SAP back end in an SAP Sales Cloud integrated scenario?
Note: There are 3 correct answers to this question.
A) Marketing campaigns
B) Sales/services transactions
C) Stock movements
D) Customer master data
E) Product (material) master data
4. You notice message processing has failed in your SAP Cloud Integration tenant, and the error text suggests the issue is related to inbound message payload.
What actions would you perform in the SAP Cloud Integration Operations view?
A) Choose the All Integration Flows - Retry Messages tile, find the failed message, and restart the message processing.
B) Choose the Connectivity Tests tile, go to the TLS tab, and send a test request to the target system.
C) Choose the All Integrations Flows - Completed Messages tile, find the message in question, and inspect the log for errors.
D) Choose the Manage Integration Content tile, select the iFlow in question, set the log level to trace, and request that the consumer resend the message.
5. What are some of the features of SAP Commerce Cloud, integration extension pack?
Note: There are 3 correct answers to this question.
A) It delivers predefined integrations.
B) It is delivered separately.
C) It is only for SAP solutions.
D) It is delivered as an SAP BTP service.
E) It is a coupled platform.
Solutions:
| Question # 1 Answer: A,C,E | Question # 2 Answer: B,C,E | Question # 3 Answer: B,D,E | Question # 4 Answer: D | Question # 5 Answer: A,B,D |
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