PECB ISO 21502 Lead Project Manager Sample Questions:

1. Which of the following belongs to adaptive changes?

A) Introducing a practice that is new to the organization, but not the industry
B) Reintroducing a familiar practice
C) Introducing a practice new to the practitioners

2. What is the purpose of reporting?

A) To meet the information needs of each stakeholder
B) To provide the current status, forecast, and analysis of the project
C) To inform relevant stakeholders on the project success only after the project has been completed

3. According to ISO 21502, what is the main purpose of pre-project activities?

A) To evaluate the competence of project team members
B) To ensure that the project work will be undertaken in a timely manner
C) To verify if the project is worth starting

4. Scenario:
Mallebare is an American company which designs and manufactures gaming accessories. Apart from keyboards, mice, and controllers, the company also manufactures high-quality headsets for which it is widely known. Recently, upon the request of numerous gamers, the company decided to manufacture mousepads too.
For this project, Luke, the CEO of the company, assigned Ross, a senior designer of the company, as the project manager, whereas Smith, a senior engineer, was assigned as project sponsor. In addition, Luke stated the project should be complete within three months, as the company is aiming to promote the mousepads in a major gaming tournament. Lastly, Luke required them to utilize the guidelines of ISO 21502 to manage the project.
Initially, Ross mobilized the team and held a meeting with them to discuss and develop the project plan. He asked the team members to ensure that major functional aspects of the project are covered in the project plan and to identify any issue that might arise throughout the project life cycle. Ross explained that this request comes as a result of the tight deadline of the project and the team must develop a concise plan. Ross added that the plan will not be changed in any circumstance and will be followed in detail.
Following that, Ross and the team discussed the engagement of all relevant stakeholders throughout the project. Ross used a power/interest matrix to categorize all stakeholders in four different groups, where the tournament organizers were categorized as stakeholders with low interest but high power in the project. On the other hand, end users, the gamers, were categorized as stakeholders with high interest and high power in the project, so the project team created a survey to determine their needs and requirements.
Moreover, Ross was aware of the importance of effective communication for the success of the project.
Therefore, he developed a communication plan which would ensure that each individual involved in the project gets the right information in a timely manner. The plan indicated that ad hoc discussions would be conducted in more complex and personal cases, whereas notes and text messages would be used for transmitting simple and factual information. Ross claimed that this model had been successful in previous projects conducted by the company because it allows faster processing of information and includes natural use of language. In addition, Ross determined that a relationship among project team members needs to be established to ensure productive work.
Question:
According to scenario 6, Ross categorized the tournament organizers as stakeholders with low interest but high power in the project. Based on the power/interest matrix, how should Ross manage tournament organizers?

A) He should manage them closely
B) He should monitor them
C) He should keep them satisfied

5. According to ISO 21502, why should the organizational strategy be used?

A) To identify, document, and evaluate opportunities, threats, weaknesses, and strengths, which can help inform future action
B) To maximize the likelihood of success within the project environment and eliminate threats
C) To enable organizations to create tangible value instead of intangible value

Solutions: