Purchase Pegasystems : PEGACPCSD24V1 Exam Materials and then pass exam easily
Updated: Oct 26, 2026
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Pegasystems PEGACPCSD24V1 Exam Overview:
| Certification Vendor: | Pegasystems |
|---|---|
| Exam Name: | Certified Pega Customer Service Developer 24 |
| Exam Number: | PEGACPCSD24V1 |
| Passing Score: | Approximately 70% |
| Certificate Validity Period: | 3 years |
| Related Certifications: | Pega Certified System Architect Pega Certified Senior System Architect |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Real Exam Qty: | 60 |
| Exam Price: | 175 USD (may vary by region) |
| Exam Duration: | 90 minutes |
| Recommended Training: | Pega Academy Customer Service Training |
| Exam Registration: | Pega Certification Portal |
| Exam Way: | Online proctored or test center (Pearson VUE, depending on region) |
| Pre Condition: | Recommended: Pega Certified System Architect (PCSA) or equivalent Pega platform knowledge |
| Official Syllabus URL: | https://www.pega.com/education/certifications |
Pegasystems PEGACPCSD24V1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Reporting and Monitoring | - Reports and dashboards configuration - Case performance monitoring |
| Topic 2: Security and Access Control | - Access roles and privileges - Authentication and authorization basics |
| Topic 3: Pega Customer Service Application Design | - Customer service framework fundamentals - Application architecture overview |
| Topic 4: Data and Integration | - Integration services and connectors - Data pages and data model design |
| Topic 5: User Interface and Channels | - Omnichannel interaction handling - UI design for customer service applications |
| Topic 6: Case Management and Workflow | - Routing and assignment strategies - Case types and stages configuration - Case life cycle design |
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