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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting and System Support | 10-15% | - Common fault resolution - Performance monitoring and health checks - Log analysis and diagnostic tools |
| Topic 2: Avaya Aura Communication Manager | 20-25% | - Call processing and routing - Configuration and administration - Feature management and maintenance |
| Topic 3: Avaya Aura Architecture and Platform Overview | 10-15% | - Core component relationships and functions - Architecture components and integration - System platform positioning and deployment models |
| Topic 4: Avaya Aura Session Manager | 20-25% | - Session management and dial patterns - Entity and adaptation module setup - SIP routing and policy configuration |
| Topic 5: Messaging and Media Services | 10-15% | - Avaya Aura Messaging configuration - Audio/video integration and media handling - Media Server components and DSP resources |
| Topic 6: Avaya Aura System Manager | 15-20% | - Certificate and security management - Inventory and user management - Software updates and system maintenance |
1. A customer has just configured Avaya Aura Media Server (AAMS) on their Avaya Aura Communication Manager (CM). They are saying that the AAMS is never being used by CM, but instead is always using the G450 gateways to provide DSP resources. The customer has checked the status of the Media Server and the Signaling Group and both show In- Service. They have also checked that a Media Server License is installed on WebLM, and the status of the Media Server is showing Element Status as being normal.
Which statement describes the cause of this problem?
A) The CM license has no CM Media Server VoIP Channels.
B) The Dedicated VoIP Channel Licenses has not been set on the media-server CM SAT screen.
C) The VoIP Channel License Limit has not been set on the media-server CM SAT screen.
D) No trunk-group members have been configured,
2. SIP (AST) user 1011111 and SIP (AST) user 1011112 are both based on the same Session Manager with access to a CM Evolution server.
Given the following actions:
1. Session Manager searches for the called party in the SIP registry, finds it, registers it and routes the call to it.
2. SIP user 1011111 calls SIP user 1011112 and an Invite request is sent to Session Manager.
3. Session Manager verifies SIP user 1011111 In the SIP registry and authenticates It. Session Manager checks the SIP user's profile for sequenced applications and (in this example) routes the request to Communication Manager.
4. If Endpoints negotiate codecs and media and RTP is sent between endpoints.
5. Communication Manager receives the request from Session Manager, carries out full-call model processing for both endpoints and routes the call back to Session Manager.
If 1011111 makes a call to 1011112, in which order will the actions take place?
A) 2,3,5,4, 1
B) 2,1,3,5,4
C) 2, 3, 1,4, 5
D) 2,3,5,1,4
3. Which three statements are true regarding Avaya Aura 7.x? (choose three.)
A) Avaya Aura Session Manager (SM) performs SIP Session Management and Bandwidth Management.
B) Presence Services in Avaya Aura 7 is hosted as an Avaya Breeze?snap-in.
C) Avaya Aura Communication Manager (CM) performs Collaboration Services.
D) The database in Avaya Aura Media Server (AAMS) is periodically synchronized with System Manager (SMGR)
E) System Manager (SMRG) frequently sends heartbeats to SIP Entities.
4. Refer to the Exhibits. The SIP call flow made from an Avaya Communicator Remote Worker is on the left, and the call flow made from a 96X1 telephone Remote Worker is on the right. When comparing the two call flows, which statement is true?

A) The Communicator does not register to Avaya Aura Session Manager.
B) The Communicator registers to Avaya Session Border Controller for Enterprise (SBCE).
C) Avaya Aura Communication Manager does full call model processing for the SIP-to-SIP call flow and does half-call model processing for the SIP-to-Communicator call flow.
D) There is no difference between the two.
5. Which two SIP requests are used to allow an AST endpoint to use features provided by an Avaya Aura ?Communication Manager (CM)? (Chose two).
A) OPTIONS
B) NOTIFY
C) INVITE
D) REGISTER
E) SUBSCRIBE
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A,B,E | Question # 4 Answer: D | Question # 5 Answer: B,E |
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