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Understanding functional and technical aspects of Preparation for Administrator (CRT101)

The following will be asked from you in the SALESFORCE CRT-101 exam dumps:

• Describe the capacities of case the executives, for example, case measures, case settings, what's more, case remarks
• Describe the capacities of the Community application, including Ideas and Answers
• Describe the highlights of Chatter like feed, gatherings, following, and security
• Describe the capacities of Salesforce Knowledge
• Given a situation, distinguish how to mechanize case the executives utilizing case task, pre-programmed message, acceleration, web-to-case, email-to-case, and case groups
• Describe the capacities of movement the executives, for example, overseeing errands, occasions, public schedules, and multiday occasions

Exam Topics of Preparation for Administrator (CRT101)

The following are covered in SALESFORCE CRT-101 practice exams and SALESFORCE CRT-101 practice test:

• Analytics-reports and dashboards
• Workflow/measure robotization
• Security and access
• Service and backing applications
• Desktop and versatile organization
• Activity the executives and coordinated effort
• User arrangement
• Standard and custom articles
• Organizational arrangement
• Data the executives
• Sales and promoting applications
• App Exchange

Reference: https://trailheadacademy.salesforce.com/classes/crt101-prepare-for-your-administrator-certification-exam

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