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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

1. A phlebotomist is preparing to perform a phlebotomy procedure on a hospitalized patient. Which of the following steps should the phlebotomist take for the initial introduction?

A) Turn on the lights in the patient's room, introduce themselves, and check the patient's ID band.
B) Knock on the door, greet the patient, and introduce themselves.
C) Turn the patient's bed lights on, greet the patient, and check the provider's prescription.
D) Enter the room quietly, inform the patient of the procedure, and confirm the patient's name.

2. Which of the following laboratory departments performs a CBC and ESR?

A) Microbiology
B) Serology
C) Chemistry
D) Hematology

3. Which of the following actions should the phlebotomist take after filling the last tube of a venipuncture procedure?

A) Clean the puncture site with an antiseptic.
B) Place a warm compress at the puncture site.
C) Withdraw the needle from the puncture site.
D) Apply a cotton ball at puncture site.

4. A phlebotomist is collecting a blood culture from a 6-month-old infant who has no known allergies. Which of the following disinfectants should the phlebotomist use?

A) Sodium polyanethol sulfonate
B) Chlorhexidine gluconate
C) Sodium hypochlorite
D) Hydrogen peroxide

5. A phlebotomist has just performed quality control measurements on a glucose monitor. The values exceed the acceptable limits. Which of the following actions should the phlebotomist take?

A) Replace the batteries in the monitor.
B) Perform the manufacturer's recommended actions.
C) Complete a full cleaning of the monitor.
D) Document the values in an incident report.

Solutions: