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Salesforce Certified Slack Administrator Sample Questions:

1. Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food & beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests.
What type of workspace access would be most suitable for Preethi?

A) Multi-channel Guest with deactivation time in six months
B) Member with deactivation time in six months
C) Member with no deactivation time
D) Single-channel Guest with deactivation time in six months

2. You're an Org Owner hoping to help your admins implement an automated approval process for app and integration requests.
What is the best approach to take?

A) * Create rules to approve apps and integrations based on their licensing cost.
* Enable custom approval status notifications to requesters.
* Create rules at the workspace level.
B) * Create a list of trusted members for app and integration approvals.
* Enable custom approval status notifications to approvers.
* Create rules at both the Enterprise Grid and workspace level.
C) * Create an ordered list of conditional rules for app and integration approvals.
* Enable custom approval status notifications to requesters.
* Create rules at both the Enterprise Grid and workspace level.

3. You're an Org Admin for a global organization operating in multiple time zones. In your org-wide #help-slack channel, members report they are receiving notifications outside of their working hours from other members operating in different time zones. In addition to recommending Do Not Disturb (DND) preferences, how can you help promote a digital HQ at your organization and ensure that members are receiving notifications only during working hours?
(Select the best answer.)

A) Enable members to use the Scheduled Send feature so that messages can be sent during shared working hours.
B) Enable members to view a recipient's local time within their profile before sending a message.
C) Enable members to set reminders for themselves to send the message during shared working hours.
D) Enable members to set their profile status to Away whenever they are not online.

4. Your organization would like to maintain their Bring Your Own Device (BYOD) policy on Slack's Enterprise Grid plan and have not yet decided on an Enterprise Mobility Management (EMM) provider.
Which two features are included in Slack's native mobile controls on the Enterprise Grid?
(Select the TWO best answers.)

A) Remotely erase data in the case of stolen mobile devices.
B) Block file downloads and copying on mobile devices.
C) Jailbreak or root detection for mobile devices.
D) Domain allow list to limit mobile access to corporate workspaces only.
E) Identity provider (IdP) group management for mobile devices.

5. Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it.
How should Shonda address this request?

A) Navigate to the "Customize Slack" page, where Shonda can remove the custom emoji.
B) Direct Brian to the "Customize Slack" page, where he can delete or replace the inappropriate emoji.
C) Inform Brian that you cannot delete an existing emoji, but can replace it with a more appropriate emoji.
D) Navigate to the "Customize Slack" page and disable the addition of custom emoji, which will also remove existing custom emoji.

Solutions: