Purchase Salesforce : Arch-302 Exam Materials and then pass exam easily
Updated: Oct 14, 2026
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Salesforce Arch-302 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified B2C Solution Architect |
| Exam Number: | Arch-302 |
| Real Exam Qty: | 60–65 |
| Certificate Validity Period: | 2 years |
| Passing Score: | 63% |
| Exam Format: | Multiple-select, Multiple-choice, Scenario-based |
| Exam Duration: | 120 minutes |
| Related Certifications: | Salesforce Certified Integration Architect Salesforce Certified Data Architect Salesforce Certified Platform App Builder |
| Exam Price: | USD 400 (retake: USD 200) |
| Available Languages: | English |
| Recommended Training: | Salesforce Trailhead Learning Path B2C Solution Architect Cert Prep |
| Exam Registration: | Pearson VUE Salesforce Certification Registration |
| Sample Questions: | Salesforce Arch-302 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE / Kryterion testing centers |
| Pre Condition: | Recommended: Platform App Builder, Integration Architect, Data Architect certifications; 2–3 years multi-cloud experience |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/b2c-solution-architect |
Salesforce Arch-302 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Discovery and Customer Success | 27% | - Facilitate customer engagement and requirements gathering - Validate architecture, systems of record, and risks - Define success criteria and implementation roadmap |
| Integration Strategy | 23% | - Evaluate tools, middleware, and custom development needs - Design secure, scalable, and high-performance integrations - Select integration patterns and APIs |
| Functional Capabilities and Business Value | 7% | - Map customer journeys to B2C solutions - Evaluate product features and business outcomes - Recommend suitable Salesforce products for business processes |
| Data Models and Management | 25% | - Plan data integration, synchronization, and governance - Define data models and relationships across systems - Manage data quality, migration, and lifecycle |
| Architecture Design | 18% | - Address security, compliance, and data residency requirements - Design multi-cloud solution architecture - Illustrate interactions between Salesforce clouds and third-party systems |
Salesforce Certified B2C Solution Architect Sample Questions:
Universal Containers is about to expand from their existing product efforts around watches into creating smart watches. These watches are intended to integrate with the users smart phone but also gather and collect health data from the watch and the phone. Universal Containers has never had to manage or work with health related data and are concerned about how to go further while still keeping their users trust.
What is a next step a Solution Architect should suggest to provide UC the kind of understanding they are looking for"?
Choose 1 answers
- A. Run a Consequence Scanning Workshop to understand the impact of the work
- B. Speak with a Legal Expert in regards to HIPPA and PHI Data
- C. Run a Journey Mapping Workshop to understand the users' interactions with the system
- D. Run a Requirements Gathering Workshop to start creating the build requirements
- E. Does the team need front-end development capabilities?
Correct Answer: A 🗳️
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A financial services firm with many high net-worth individuals Is about to implement Service Cloud, Marketing Cloud, and Salesforce Platform. Given the nature of the individuals, they are often required to adhere to financial regulations and civil procedures in regards to their data. This often requires restricting their data processing.
Given that requirement, what are three considerations the financial services firm should be aware of when limiting data processing across these clouds?
Choose 3 answers
- A. Consider deleting all of the customer data in order to adhere to the requirements.
- B. Restricting data within Marketing Cloud requires contacting a Marketing Cloud account representative.
- C. Export relevant customer data on Salesforce Platform so it is retained first before deleting or providing any data.
- D. Removing a data processing restricted contact within Marketing Cloud requires removing the restriction first before removing the contact
- E. Restricting data within Service Cloud requires contacting a Service Cloud account representative.
Correct Answer: B,C,D 🗳️
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A merchant using B2C Commerce and Service Cloud has a requirement for service agents to order products on behalf of shoppers. In the envisioned scenario, a shopper contacts the service center with an order request, the agent uses the Service Console to find the shopper's account, and initiate an order on behalf of the shopper using payment information provided by the shopper. The merchant is considering the B2C Commerce - Service Cloud Connector for this implementation.
Which three considerations should a Solution Architect keep in mind prior to implementation? Choose 3 answers
- A. The Service Cloud Connector only supports Person Accounts as a customer model.
- B. Service agents need a corresponding storefront login mapped to their Service Cloud user record.
- C. Guests or anonymous storefront shoppers are not supported in this scenario.
- D. B2C Commerce needs to be registered as a remote site.
- E. The Service Cloud Connector only supports contacts as a customer model.
Correct Answer: A,B,C 🗳️
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A retail company uses B2C Commerce and Marketing Cloud to enable cross-cloud communication on behalf of its customers. As part of the newsletter signup journey, the company would like to send a coupon code to each customer 3 days after registration. Once the coupon code has been redeemed, the company would like to alter the customer's journey to stop reminder emails.
Which two configuration steps should a Solution Architect take to ensure the customer's journey is updated after the coupon code is used?
Choose 2 answers
- A. Create a service definition in B2C Commerce that points to Marketing Cloud's REST API.
- B. After purchase, use Marketing Cloud to request coupon redemption details from the B2C Commerce service definition.
- C. After purchase, use the B2C Commerce service definition to send redemption data to Marketing Cloud.
- D. Create a service definition in B2C Commerce that points to Marketing Cloud's SOAP API.
Correct Answer: A,C 🗳️
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A university has several branded schools scattered across different colleges. Each of which has its own finances, business processes, and strategies for engaging students. They would like to introduce a university- wide communications strategy that allows their recruitment team to market to potential students globally while allowing each department to recruit existing students for its own programs. They are looking for art environment strategy across their potential purchases of Salesforce and Marketing Cloud.
What should a Solution Architect recommend to meet their needs?
- A. Marketing Cloud with multiple business units connected to multiple existing Salesforce orgs with Marketing cloud Connect
- B. Marketing Cloud with multiple business units and a single, consolidated Salesforce org spanning all departments
- C. Marketing Cloud and a single, consolidated Salesforce org spanning all departments
- D. Marketing Cloud and Marketing cloud Connect across multiple connected Salesforce orgs
Correct Answer: A 🗳️
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