Purchase EXIN : ITIL Deutsch Exam Materials and then pass exam easily
Updated: Aug 31, 2026
No. of Questions: 505 Questions & Answers with Testing Engine
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EXIN ITIL Deutsch Exam Overview:
| Certification Vendor: | EXIN (accredited ITIL certification provider under PeopleCert/Axelos scheme) |
|---|---|
| Exam Name: | ITIL 4 Foundation Certification Exam |
| Exam Number: | ITIL4 Foundation |
| Available Languages: | French, Chinese (Simplified), Spanish, Japanese, Portuguese, English, German |
| Exam Format: | Closed book, Online proctored or onsite, Multiple-choice questions |
| Exam Price: | Approx. 250–350 USD (varies by region and provider) |
| Certificate Validity Period: | No fixed expiration (ITIL 4 Foundation certification is generally valid indefinitely) |
| Related Certifications: | ITIL 4 Practice Manager ITIL 4 Managing Professional ITIL 4 Strategic Leader |
| Exam Duration: | 60 minutes |
| Passing Score: | 65% (26 out of 40 questions) |
| Real Exam Qty: | 40 |
| Recommended Training: | PeopleCert Official ITIL Training AXELOS ITIL 4 Overview |
| Exam Registration: | EXIN ITIL Foundation Certification Page PeopleCert ITIL Certification Portal |
| Sample Questions: | EXIN ITIL Deutsch Sample Questions |
| Exam Way: | Online proctored exam or authorized test center (onsite) |
| Pre Condition: | No formal prerequisites required; recommended familiarity with IT service management concepts |
| Official Syllabus URL: | https://www.exin.com/certifications/exin-itil-foundation/ |
EXIN ITIL Deutsch Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: ITIL Practices Overview | - Technical management practices - General management practices (e.g., incident, change, problem management) - Service management practices |
| Topic 2: The Four Dimensions of Service Management | - Value streams and processes - Information and technology - Partners and suppliers - Organizations and people |
| Topic 3: ITIL Service Value System (SVS) | - Guiding principles - Continual improvement - Governance - Service value chain |
| Topic 4: Key Concepts of Service Management | - Services and service relationships - Value, outcomes, costs, and risks |
EXIN ITIL V3 Foundation (ITIL Deutsch Version) Sample Questions:
Question 1
Was sollte getan werden, um die geeigneten Messgrößen für die Messung eines neuen Dienstes zu bestimmen?
A. Offene Fragen an den Kunden stellen, um seine Anforderungen zu ermitteln
B. Kunden bitten, numerische Ziele anzugeben, die ihren Anforderungen entsprechen
C. Messung der Leistung in den ersten sechs Monaten und Entwicklung einer Lösung auf Grundlage der Ergebnisse
D. Verwenden von Betriebsdaten zum Erstellen detaillierter Serviceberichte
Question 2
Welches ist eine Aktivität der Problemmanagementpraxis?
A. Lösung von Vorfällen in einer Zeit, die den Kundenerwartungen entspricht
B. Autorisierung von Änderungen zur Behebung der Problemursache.
C. Schnellstmögliche Wiederherstellung des normalen Dienstbetriebs
D. Priorisierung von Problemen basierend auf dem Risiko, das sie darstellen
Question 3
Wann sollte eine Änderungsanforderung zur Lösung eines Problems eingereicht werden?
A. Sobald eine Problemumgehung für das Problem identifiziert wurde
B. Sobald eine Lösung für das Problem gefunden wurde
C. Sobald die Analyse der Häufigkeit und Auswirkung von Vorfällen die Änderung rechtfertigt
D. Sobald die Analyse von Kosten, Risiken und Nutzen die Änderung rechtfertigt
Question 4
Ein Dienst ist aufgrund ungeplanter Wartungsarbeiten in den nächsten zwei Stunden nicht verfügbar. Welche Praxis ist am wahrscheinlichsten an der Bewältigung dieses Problems beteiligt?
A. Aktivierung ändern
B. Vorfallmanagement
C. Serviceanforderungsverwaltung
D. Serviceanforderungsverwaltung
Question 5
Was gewährt einem Benutzer Zugriff auf ein System?
A. Serviceanforderung
B. Servicevereinbarung
C. Serviceverbrauch
D. Leistungserbringung
Solutions:
| Question 1 Answer: D | Question 2 Answer: D | Question 3 Answer: D | Question 4 Answer: B | Question 5 Answer: D |
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