Purchase Oracle : 1Z1-456 Exam Materials and then pass exam easily

Updated: Sep 01, 2026

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Oracle 1Z1-456 Exam Overview:

Certification Vendor:Oracle
Exam Name:Oracle Fusion Customer Relationship Management 11g Sales Essentials
Exam Number:1Z0-456
Available Languages:English
Certificate Validity Period:Oracle certifications of this generation typically do not expire
Related Certifications:Oracle Sales Cloud Certifications
Oracle Fusion Customer Relationship Management Certifications
Exam Format:Multiple Response, Multiple Choice
Exam Duration:90 minutes
Passing Score:64%
Real Exam Qty:55-60
Exam Price:USD $245
Sample Questions:Oracle 1Z1-456 Sample Questions
Exam Way:Computer-based exam delivered via Pearson VUE test centers or online proctored exam
Pre Condition:Recommended knowledge of CRM concepts and basic understanding of Oracle Fusion applications
Official Syllabus URL:https://education.oracle.com/

Oracle 1Z1-456 Exam Syllabus Topics:

SectionObjectives
Sales Forecasting and Reporting- Reports and analytics
  • 1. Standard sales reports
    • 2. Performance dashboards
      - Forecasting methods
      • 1. Pipeline forecasting
        • 2. Quota and target management
          Oracle Fusion CRM Fundamentals- Navigation and user interface
          • 1. Personalization and user preferences
            • 2. Sales dashboard and workspace navigation
              - CRM concepts and Oracle Fusion CRM overview
              • 1. Customer relationship management principles
                • 2. Fusion CRM architecture overview
                  Accounts and Contacts Management- Data quality and duplication management
                  • 1. Data enrichment and validation
                    • 2. Duplicate prevention strategies
                      - Customer data management
                      • 1. Contact relationship management
                        • 2. Account creation and hierarchy
                          Application Administration and Setup- System configuration
                          • 1. Business process configuration
                            • 2. Sales application setup
                              - Security and roles
                              • 1. User roles and permissions
                                • 2. Access control configuration
                                  Sales Process Management- Opportunity management
                                  • 1. Opportunity lifecycle and stages
                                    • 2. Forecasting and pipeline management
                                      - Lead management
                                      • 1. Lead creation and qualification
                                        • 2. Lead conversion processes

                                          Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

                                          Question 1

                                          Identify three correct statements regarding lookups and lookup values.

                                          A. Lookups can be restricted to a specific module during lookup setup.
                                          B. Standard lookups can be defined in any of the Standard, Common, or Set Enabled views.
                                          C. Lookups can be configured with dynamic lists of values using tables.
                                          D. Lookup values ran be configured with effective date and expiration date to enable/disable.
                                          E. In order for lookup changes to appear in the UI, the user must log out and log in again.


                                          Question 2

                                          A company has implemented Oracle Fusion Lead Management. The sales manager in the company has asked the sales team to qualify leads for further follow ups with customers/prospects.
                                          What are the three parameters that determine lead qualification?

                                          A. approved budget
                                          B. lead owner assigned
                                          C. definite purchase timeline
                                          D. ratings
                                          E. Identified decision maker


                                          Question 3

                                          The territory administrator has defined a territory in the following manner:
                                          1.Account Type = Named
                                          2.Customer size = Medium
                                          3.Geography = US West
                                          Identify the valid entity based on the preceding territory definition.

                                          A. Any prospect who is named, or whose customer size Is medium, or is in the US West zone
                                          B. Any customer who is named, or whose customer size is medium, or is in the US West zone
                                          C. Any customer who is a Named Account of a medium size organization in the US West zone
                                          D. Any customer with a medium size organization in the US West zone
                                          E. Any customer who is defined as a Named Account in Fusion Customer Center.


                                          Question 4

                                          In the Oracle Fusion Territory Management application, dimension parameters are used to refine the definition of each dimension so that it meets business requirements. Which two dimensions use parameters to control the number of visible levels in the Dimensional Hierarchy?

                                          A. Product
                                          B. Customer Size
                                          C. Time
                                          D. Industry
                                          E. Account Type


                                          Question 5

                                          Which three options qualify as Master Geographical elements, while defining Geography dimension and building a Territory Zone Hierarchy?

                                          A. Western USA
                                          B. France
                                          C. Japan
                                          D. London
                                          E. Eastern Europe
                                          F. Middle East Africa


                                          Solutions:

                                          Question 1
                                          Answer: B,C,E
                                          Question 2
                                          Answer: A,C,D
                                          Question 3
                                          Answer: C
                                          Question 4
                                          Answer: A,C
                                          Question 5
                                          Answer: A,B,C

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