Updated: Jul 21, 2026
No. of Questions: 68 Questions & Answers with Testing Engine
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| Certification Vendor: | Avaya |
| Exam Name: | Avaya ERS 8000 and Avaya VSP 9000 Implementation Exam |
| Exam Number: | 6103 |
| Passing Score: | 69%–70% |
| Related Certifications: | Avaya Services Technical Associate (ASTA) Avaya Certified Support Specialist (ACSS) |
| Real Exam Qty: | 60–70 |
| Exam Format: | Multiple-choice, Scenario-based |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Exam Price: | 125 USD |
| Recommended Training: | Avaya Official Learning |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | Avaya 6103 Sample Questions |
| Exam Way: | Proctored exam at Pearson VUE test centers or online proctored |
| Pre Condition: | No formal prerequisites; recommended hands-on experience with Avaya ERS 8000 and VSP 9000 switches and basic networking knowledge |
| Official Syllabus URL: | https://www.avaya-learning.com |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Layer 2 Configuration | 25% | - Link aggregation and load balancing - Spanning Tree Protocol (STP/RSTP/MSTP) - MLT, SMLT and IST redundancy protocols - VLAN configuration and trunking |
| Topic 2: Architecture and Components | 20% | - System boot process and firmware management - VSP 9000 hardware and software architecture - Switch fabric, supervisor and line card modules - ERS 8000 hardware and software architecture |
| Topic 3: Installation and Initial Setup | 20% | - Management access configuration - Initial configuration and system setup - Hardware installation and cabling - Software installation and upgrade |
| Topic 4: Security, Monitoring and Troubleshooting | 15% | - Port security and 802.1X - Implementation validation and troubleshooting - System logging and monitoring - Access control and authentication |
| Topic 5: Layer 3 and Advanced Features | 20% | - VRRP and high availability - VRF and VLAN virtualization - IP routing and static routes - OSPF and BGP configuration |
1. A technician has installed the Advanced License. After initial configuration of an ERS 8000 system, the technician must also configure VRF for use on the network.
Which license enables the use of VRF?
A) the VRF License
B) the Premier license
C) the Base license
D) the Advanced license
2. Given the following syntax:
config ethernet <ports> ip create <ipaddr/mask> <vid> [mac_offset <value>]
Which action is depicted in the command above?
A) Assign the DHCP attributes to a given VLAN.
B) Assign an IP address and a VLAN Id to a port.
C) Assign an IP address and a VLAN Id to the module.
D) Assign the DNS attributes and a server to the switch.
3. A customer is concerned about the security of their network. They need to understand the OSPF authentication options when accepting route updates in OSPF. Currently, their Virtual Services Platform (VSP) 9000 is configured to require no authentication when receiving the OSPF updates.
Which two supported authentication types would provide security on the VSP 9000 for OSPF updates? (Choose two.)
A) MD5
B) Simple Password
C) RADIUS
D) 3DES
4. A technician has implemented RSMLT edge design. After recovering from a power outage, some clients could not communicate. It has been determined that only one of the core RSMLT switches has recovered.
What should have been done to prevent the loss of communications?
A) Turn off the HoldDown timer.
B) RSMLT-Edge needs to be enabled globally.
C) Clear the peer IP and MAC addresses.
D) Set the VLAN to copy RSMLT info from a similarly configured VLAN.
5. A technician is implementing a new network that contains eight Ethernet Routing Switch (ERS) 8000 switches, and also uses advanced features. One of the eight switches will run Shortest Path Bridging.
Which two licenses are needed in this situation? (Choose two.)
A) one premier feature license for the network
B) one site license per ERS 8600
C) one Premier license using for the one needing SPB support
D) one advanced feature license for the network
E) one advanced feature license for seven ERS 8000 chassis
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A,B | Question # 4 Answer: C | Question # 5 Answer: C,D |
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