Purchase Avaya : 6201.1 Exam Materials and then pass exam easily
Updated: Jun 03, 2026
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Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Sample Questions:
1. To activate, which three options require an Avaya authorization password? (Choose three)
A) the number of agents that the CMS can report on
B) features assigned to each user
C) simultaneous CMS Supervisor logins
D) the number of users that can be administered in the CMS
E) the number of ACDs that the CMS system can monitor
2. How are feature packages, like External Call History or Forecasting, installed an a CMS system?
A) Using CMS main menu, System Setup menu, Package management option
B) Using cms adm menu:, pkg_install option
C) Using cms svc menu, pkg_install option
D) From Solaris shell as root by issuing 'pkgadd -d <package name>' command
3. A customer needs help with maintaining service level targets.
Which Advocate feature will make automated adjustments to overload settings?`
A) Service Objective
B) Vector Queuing Priorities
C) Dynamic Threshold Adjustment
D) Dynamic Percent Allocation
4. To configure the eri0 network device on CMS, which set of Solaris files, must be edited?
A) /etc/hostname. Eri0 and /etc/netmasks
B) /cms/install/net use and /cms/install/netboo.eri0
C) /net/eri0 and/net/netmasks
D) /dev/eri0 and /dev/hostname.eri0
5. Which statement describes the two types of backups, CMSADM and Maintenance, that are on CMS system?
A) Tape backup is called CMSADM, while network backup is referred as Maintenance.
B) Maintenance backup is an incremental backup, while CMSADM is a full backup otherwise there is no difference
C) ADM backup includes all Solaris system files and installed programs except CMS database, while Maintenance backup carries CMS database content
D) MSAOM backup is backing up CMS Administrator database portion, while Maintenance backup holds the Historical Call Data of the call center
Solutions:
| Question # 1 Answer: A,C,E | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: C |
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