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Updated: Sep 10, 2026
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Nortel 920-197 Exam Overview:
| Certification Vendor: | Nortel Networks |
|---|---|
| Exam Name: | BCM50 Rls.2.0 and BCM200/400 Rls.4.0 Config and Maintenance |
| Exam Number: | 920-197 |
| Exam Price: | $150 USD |
| Real Exam Qty: | 44-60 |
| Related Certifications: | 920-196 BCM50/200/400 Sales Engineering 920-338 BCM50 Rls.3.0 / BCM200/400 Rls.4.0 / BCM450 Rls.1.0 Installation & Configuration |
| Certificate Validity Period: | Retired (Certification Program ended Nov 2010) |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Response, Multiple Choice, Scenario-Based |
| Passing Score: | Approx 70-75% |
| Available Languages: | English |
| Exam Registration: | Prometric Testing |
| Sample Questions: | Nortel 920-197 Sample Questions |
| Exam Way: | Computer-Based Test (CBT) at Prometric testing centers |
| Pre Condition: | Basic knowledge of Nortel BCM systems, IP networking, and telephony; no formal prerequisites required |
Nortel 920-197 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: BCM System Overview & Architecture | 15% | - Licensing and feature activation - BCM50 Rls.2.0 hardware and software - BCM200/400 Rls.4.0 hardware and architecture |
| Topic 2: Telephony Configuration | 25% | - Trunk configuration (analog, digital, IP) - Dial plan and routing rules - Call features and services - Digital and IP station configuration |
| Topic 3: Data & Network Services | 15% | - QoS and voice quality optimization - LAN/WAN routing and switching - Firewall and security settings |
| Topic 4: Installation & Initial Configuration | 25% | - Physical installation and cabling - IP addressing and network setup - Element Manager access and setup - System parameters and region configuration |
| Topic 5: Maintenance, Troubleshooting & Upgrades | 20% | - System monitoring and logs - Backup and restore procedures - Software updates and patches - Fault isolation and common issues |
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