Purchase BlackBerry : BCP-240 Exam Materials and then pass exam easily
Updated: Aug 22, 2026
No. of Questions: 100 Questions & Answers with Testing Engine
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BlackBerry BCP-240 Exam Overview:
| Certification Vendor: | BlackBerry |
| Exam Name: | BlackBerry 10 Support Specialist |
| Exam Number: | BCP-240 |
| Related Certifications: | BlackBerry Certified Professional (BCP) track |
| Available Languages: | English |
| Exam Format: | Multiple choice, Scenario-based questions |
| Sample Questions: | BlackBerry BCP-240 Sample Questions |
| Exam Way: | Typically delivered via authorized testing centers or online proctoring (historically through Pearson VUE, depending on program availability) |
| Pre Condition: | Recommended experience with BlackBerry enterprise solutions and mobile device management concepts; no officially enforced prerequisites publicly confirmed. |
BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Applications and Productivity | - Email and messaging setup - Application management and deployment |
| Topic 2: BlackBerry 10 OS Fundamentals | - Core OS features and navigation - BlackBerry 10 architecture and components |
| Topic 3: Device Configuration and Troubleshooting | - Connectivity and network configuration - Common device issues and diagnostics |
| Topic 4: Security and Policy Management | - Security model of BlackBerry 10 - IT policy configuration and enforcement |
| Topic 5: Enterprise Mobility and BES10 | - BlackBerry Enterprise Service 10 (BES10) overview - Device activation and provisioning |
BlackBerry 10 Support Specialist Sample Questions:
1. How would a user activate with BlackBerry Device Service when external connection to the internet is offline?
A) Fully qualified domain name:4101
B) Fully qualified domain name:3101
C) Fully qualified domain name:8082
D) Fully qualified domain name:8081
2. Which of the following would cause a new sent message to have a clock instead of a check mark?
A) The email message was filed
B) The email message was saved as a draft
C) The Wi-Fi or cellular radios are not connected to the network
D) An incorrect recipient email address was included
3. Which of the following is required in order to process an NFC transaction?
A) A valid Wi-Fi connection is necessary.
B) The battery of the BlackBerry 10 device should be 5% or more.
C) Very close proximity or tap of the communicating devices is necessary.
D) Both devices should be at least 20cm apart.
4. What are the two perimeters set when a smartphone/Tablet is activated on a BlackBerry Device Service (BDS)?
A) Work and Personal
B) Work and Home
C) Server and Personal
D) Enterprise and Home
5. What would be the reason that a software update would be presented during the out of box experience?
A) To apply any software updates released after the smartphone was manufactured and install any region specific files not present in the base software
B) To install the diagnostic software if the owner accepted and enabled the ability of the smartphone to send diagnostic and usage data
C) To install any applications specific to the carrier and required by government regulations to allow access to services such as custom music services, billing software and online government sites
D) To install applications that are compatible with the BlackBerry smartphone and listed with purchased applications from App World associated with the BlackBerry ID assigned to the smartphone
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: A |
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