Purchase Salesforce : FS-Con-101 Exam Materials and then pass exam easily
Updated: Jul 20, 2026
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Salesforce FS-Con-101 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Field Service Consultant Exam |
| Exam Number: | FS-Con-101 |
| Exam Format: | Multiple-choice, Multiple-select, Scenario-based items |
| Available Languages: | English |
| Real Exam Qty: | 60-65 |
| Exam Duration: | 105 minutes |
| Certificate Validity Period: | 2 years |
| Passing Score: | 63% |
| Exam Price: | USD 200 (retake: USD 100) |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Service Cloud Consultant |
| Recommended Training: | Prepare for Your Salesforce Field Service Consultant Credential Implement Salesforce Field Service (FSL201) |
| Exam Registration: | Kryterion Webassessor Salesforce Certification Portal |
| Sample Questions: | Salesforce FS-Con-101 Sample Questions |
| Exam Way: | Online proctored or in-person at Kryterion testing centers |
| Pre Condition: | Must hold Salesforce Certified Administrator and Salesforce Certified Service Cloud Consultant certifications |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-fs-consultant---FS-Con-101 |
Salesforce FS-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Permissions and Sharing | 5% | - Configure permission sets and access - Manage territory visibility and sharing rules |
| Managing Inventory | 8% | - Select inventory and price book models - Manage products, consumption, and returns |
| Managing Resources | 16% | - Manage time sheets, operating hours, and skills - Set up and manage crews and resource types - Configure service territories and membership - Understand license types and deployment |
| Configuring Maintenance Plans | 5% | - Design and implement maintenance plans - Schedule recurring work |
| Managing Work Orders | 23% | - Relate work orders, service appointments, and products - Configure work order processes, types, and parameters - Manage work order lifecycle, line items, and milestones |
| Configuring Mobility | 10% | - Distinguish mobile app capabilities - Configure Field Service mobile app settings - Enable mobile workflows and sign-off processes |
| Managing Assets | 5% | - Maintain assets and asset relationships - Track asset history and maintenance |
| Managing Scheduling and Optimization | 28% | - Manage service appointment lifecycle and assignment - Set up operating hours and availability - Use dispatcher console and scheduling tools - Configure scheduling policies and optimization rules |
Salesforce Certified Field Service Consultant Sample Questions:
1. An extreme weather situation impacted both the volume of open work and the number of available resources at Universal Containers.
Which approach should a Consultant recommend to realign available resources with open work?
A) Emergency scheduling
B) Customer First scheduling
C) Global optimization
D) Resource Schedule Optimization
2. Universal Containers needs to send Technicians into the field to service containers. It takes two Technicians with specialized skills to complete the work at the same time.
How should a Consultant implement this requirement?
A) Create a crew with two Technicians.
B) Create two Service Crews.
C) Create a single Service Appointment.
D) Create a work rule with two required skills.
3. Which two scenarios are fully supported by Maintenance Plans?
Choose 2? answers
A) Weekly recurring appointments at 8:00 AM
B) Site inspections during the first week of the "year
C) Appointments on the first Tuesday of the month
D) Quarterly sales visits to a customer
4. The CFO for Universal Containers wants Work Orders to remain open until the Customer Service Report is signed.
Which two configurations should a Consultant implement to prevent Work Orders from being closed?
Choose2 answers
A) Custom Validation Rule on Work Orders
B) Custom Approval Process on Work Orders
C) Custom Work Order Escalation Rules
D) Custom Work Order Status
5. Universal containers (UC) wants to deploy knowledge to its field team.
How shouldUC ensure its technicians can access knowledge articles offline?
A) Use work types to assign associated articles to work order.
B) Use the salesforce Mobile App with deep linking to the field service lightning MobileApp.
C) Write a workflow that associates articles to work orders based on a picklist on thework order.
D) Create a custom Mobile App that syncs articles based on service appointmentassignments.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: A,C | Question # 4 Answer: A,B | Question # 5 Answer: A |
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