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NEW QUESTION # 27
ServiceNow Discovery has 4 phases: Scanning; Classification; Identification; and Exploration.
In which phase is the software running on a device identified?
- A. Exploration
- B. Scanning
- C. Classification
- D. Identification
Answer: C
Explanation:
Reference:
https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/discovery/concept/c_GetStartedWithDiscovery.html
NEW QUESTION # 28
A user is notified their software install has been flagged for reclamation. The user declines approval.
What is the next step in the workflow?
- A. The user's manager must approve or decline the reclamation.
- B. The reclamation candidate is removed from the candidate list.
- C. The software is reclaimed since it was not in use.
- D. Nothing happens.
Answer: A
Explanation:
Reference:
https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software- asset-management2/concept/c_SAMOptimization.html
NEW QUESTION # 29
Client access is the right to use for a specific amount of time.
- A. True
- B. False
Answer: A
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software- asset-management2/task/t_AddAClientAccessRec.html
NEW QUESTION # 30
For products monitored by System Center Configuration Manager (SCCM), what usage data point(s) are imported for reclamation analysis?
- A. Last Used and Total Usage Time
- B. Average Use Time
- C. Last Used Only
- D. Number of Times Used
Answer: D
NEW QUESTION # 31
Using end-of-life/end-of-support software exposes your organization to security threats. What report can you run to gain visibility to these products?
- A. Software Product Lifecycle Report
- B. License Workbench Report
- C. License Position Report
- D. Software Models with deactivated discovery maps
- E. Software Model Lifecycle Report
Answer: C
NEW QUESTION # 32
Which of the following SAM roles has permission to grant a user the script writing capability?
- A. asset
- B. discover_admin
- C. sam_admin
- D. sam_developer
Answer: D
Explanation:
Reference:
https://docs.servicenow.com/bundle/madrid-software-asset-management/page/product/software- asset-management2/reference/r_SAMRoles.html
NEW QUESTION # 33
In order to write to the reconciliation results, a user would need the following role in ServiceNow: sam_reconcile_user
- A. True
- B. False
Answer: B
NEW QUESTION # 34
Once you are ready to retire software in ServiceNow, what is the critical first step in the retirement process?
- A. Recover the identified software entitlements
- B. Manually set Allocations available on the entitlement to Zero (0)
- C. Expire identified active software entitlements
- D. Run the Software Model Lifecycle Report
- E. Revoke all current allocations
Answer: E
NEW QUESTION # 35
When creating custom products: (Choose the best answer.)
- A. Custom products should not be tracked in ServiceNow.
- B. Custom products are automatically created in the content library.
- C. Custom products should not be created for anything included in the content library.
- D. Custom products should be created for anything included in the content library.
Answer: D
NEW QUESTION # 36
When are discovery models created?
- A. Automatically created during discovery
- B. When SAM Plugin is enabled
- C. Manually created
Answer: A
NEW QUESTION # 37
What is the definition of Partially Normalized?
- A. A discovery model normalized based on publisher field alone.
- B. The software discovery model has not yet completed its run through the normalization process.
- C. A discovery model was normalized based on publisher, product, version fields.
- D. A discovery model was normalized based on publisher and product fields only.
Answer: D
NEW QUESTION # 38
Coalesce can only use a single field to uniquely identify a record.
- A. True
- B. False
Answer: A
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software- asset-management2/task/t_AddAClientAccessRec.html
NEW QUESTION # 39
Discovery models may not be fully normalized until updated content is downloaded from the ServiceNow Software Content Library. How do you determine if the content has been downloaded?
- A. Query the scheduled job reports to determine if the "Software Content Library Download" (samp_cds_download) job has completed yet.
- B. Review the number of records in the samp_product_map table. If there are ~7,700 records in the table, the download has completed at least once.
- C. Determine if the business rule "Create a Software Normalization Download" has been triggered yet or not.
- D. Review the Last updated date of the Central Data Service Download Status jobs on the Normalization and Content Service dashboard.
Answer: C
NEW QUESTION # 40
Software Asset Lifecycle has components.
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
NEW QUESTION # 41
Which of the following are NOT features of the Publisher workbench navigation tree? (Choose two.)
- A. Compliance toggle switch
- B. List of all publishers
- C. Filter products
- D. List of all publishers out of compliance
- E. Software model compliance icons
- F. Expand and collapse tree links
Answer: B,D
Explanation:
Reference:
https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software- asset-management2/concept/sam-license-workbench.html
NEW QUESTION # 42
When a Software Installation record is created, ServiceNow attempts to match the installation to a:
- A. Software Discovery Model
- B. Software Model
- C. Application Model
- D. Software Entitlement
Answer: A
NEW QUESTION # 43
In defining a Custom License Metric, in the Reconciliation Order field, the ___________ 'metric rank priority' number takes precedence.
- A. Higher
- B. Lower
- C. Impact
- D. WBS
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-software-asset-management/page/product/software- asset-management2/task/add-custom-license-metric.html
NEW QUESTION # 44
As part of the discovery process, when records are written to the software installation table a check is performed to determine if the information already exists in the discovery model table, if a record exists, what does the system do?
- A. The record is deleted and recreated to ensure the most recent discovery model is recorded.
- B. Nothing, the record exists so it is ignored.
- C. A new record is created for the installation in the discovery model table.
- D. A reference to the discovery model record is identified and associated to the software installation record.
Answer: A
NEW QUESTION # 45
By default, which user role must verify the successful activation of plugins by ServiceNow support?
- A. sam_user
- B. asset_admin
- C. sys_admin
- D. sam_admin
Answer: C
NEW QUESTION # 46
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