PEGAPCDC87V1 by Pegasystems Actual Free Exam Questions And Answers [UPDATED 2022]
PEGAPCDC87V1 Questions Truly Valid For Your Pegasystems Exam!
NEW QUESTION 16
To access a property from an unconnected component, you use the____________.
- A. property value
- B. component-dot-property construct
- C. dot-property value directly
- D. customer-dot-property construct
Answer: B
NEW QUESTION 17
U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.
What does the increase in the propensity value most likely indicate?
- A. Similar customers have shown interest in the offer.
- B. Similar customers have rejected the offer.
- C. Similar customers have purchased other offers.
- D. Similar customers have ignored the offer.
Answer: A
NEW QUESTION 18
U+ Bank has recently introduced a few mortgage offers that are presented to qualified customers on its website. The business now wants to prevent offer overexposure, as overexposure negatively impacts the customer experience.
Select the correct suppression rule for the requirement: If a customer is presented on the website with the same offer five times in the last 14 days, do not show the same offer to that customer for the next 10 days.
- A. Suppress a group of actions for 10 days if there are five impressions for any channel in the last 10 days
- B. Suppress an action for 14 days if there are five rejects for web channel in the last 10 days
- C. Suppress an action for 10 days if there are five impressions for web channel in the last 14 days
- D. Suppress an action for 10 days if there are five impressions for any channel in the last 14 days
Answer: C
NEW QUESTION 19
U+ Bank has recently started using Pega Customer Decision Hub to display the first credit card offer, the Standard card, to every customer who logs in to their website.
Which three tasks do you need to perform to implement this requirement? (Choose Three)
- A. Create and configure the real-time container
- B. Create the action and its web treatment
- C. Define customer contact policies
- D. Define customer engagement polices
- E. Set up business structure to Sales/CreditCards
Answer: A,B,E
NEW QUESTION 20
The U+ Bank marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want customers to receive more than four promotional emails per quarter, regardless of past responses to that action by the customer.
Which option allows you to implement the business requirement?
- A. Volume constraints
- B. Suppression policies
- C. Customer contact limits
- D. Suitability rules
Answer: C
NEW QUESTION 21
When a customer is offered an action that they already accepted, this is because_________.
- A. there are no suppression rules defined
- B. the customer intent was captured incorrectly
- C. the actions are filtered based on eligibility
- D. the strategy is not customized to exclude previously accepted offers
Answer: D
NEW QUESTION 22
To calculate the total number of customer responses of four actions in a group, you must use________________.
- A. one Set Property component
- B. four Group By components
- C. four Set Property components
- D. one Group By component
Answer: D
NEW QUESTION 23
The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.
The details of the shoes are provided in the following table:
According to the decision strategy, what is the output of component in the blank space highlighted in red?
- A. Nike
- B. Reebok
- C. Reebok, Puma, Adidas, Nike
- D. Nike, Adidas, Puma, Reebok
Answer: B
NEW QUESTION 24
U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.
As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub.
Using the decision table, which label is returned for a customer with a credit score of 240 and an average balance 35000?
- A. Good
- B. Fair
- C. Poor
- D. Very Poor
Answer: B
NEW QUESTION 25
U+ Bank, a retail bank, follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card. Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?
- A. Suppression rules
- B. Eligibility
- C. Suitability
- D. Applicability
Answer: D
NEW QUESTION 26
U+ Bank, a retail bank, uses Pega Customer Decision Hub for their one-to-one customer engagement. The bank now wants to change its offer prioritization to consider both business objectives and customer needs.
Which two factors do you configure in the Next-Best-Action Designer to implement this change? (Choose Two)
- A. Context weighting
- B. Business levers
- C. Contact policies
- D. Engagement policies
Answer: A,B
NEW QUESTION 27
U+ Bank, a retail bank, wants to show home loan offers to customers who log in to their website. U+ Bank decides to use the Pega Customer Decision Hub.
What information does the U+ Bank website receive in response to the real-time container request by Customer Decision Hub?
- A. Only the action name and description
- B. Only relevant action details and its treatment details
- C. Only the image location and its placement type
- D. Only the image location
Answer: B
NEW QUESTION 28
Aggregation components provide the ability to________________.
- A. filter actions based on priority and relevance
- B. choose between actions
- C. make calculations based upon a list of actions
- D. set a text value to a strategy property
Answer: D
NEW QUESTION 29
U+ Bank wants to offer credit cards only to customers with a low-risk profile. The customers are divided into various risk segments from AAA to CCC. The risk segmentation rules that the business provides use the Age and the customer Credit Score based on the following table. The bank uses a scorecard model to determine the customer Credit Score.
As a decisioning consultant, how do you implement the business requirement?
- A. Add the risk segmentation rules in the Results tab of the scorecard rule.
- B. Add a decision table to a decision strategy and reference it in the scorecard component.
- C. Add three contact policies that correspond to the three risk segments.
- D. Add a decision table to a decision strategy and pass the credit score as the parameter.
Answer: D
NEW QUESTION 30
U+ Bank has launched a new credit card for all customers with a premium bank account. As a decisioning consultant, you need to create actions that involve the full customer life cycle: marketing, sales, and service.
Which two valid actions do you create? (Choose Two)
- A. Credit card number
- B. Credit card status
- C. 1% cash back credit card
- D. No annual fee credit card
Answer: C,D
NEW QUESTION 31
U+ Bank wants to use Pega Customer Decision Hub to show the Reward Card offer to the qualified customers on its website. In preparation, the action, the treatment, and the real-time container are already created. As a decisioning consultant, you are now expected to make the remaining configurations in the Next-Best-Action Designer's Channel tab to enable the website to communicate with the Pega Customer Decision Hub.
To achieve this requirement, which two tasks do you perform in the Next-Best-Action Designer's Channel tab? (Choose Two)
- A. Map the real-time container to a business structure level
- B. Add contact policy rules
- C. Define the starting population
- D. Enable web channel
Answer: A,D
NEW QUESTION 32
In a Decisioning Strategy, which decision component is required to enable access to the Customer properties like age, income, etc.?
- A. Data Import
- B. Set Property
- C. None, properties are available
- D. Proposition Data
Answer: C
NEW QUESTION 33
MyCo, a mobile company, uses Pega Customer Decision Hub to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.
The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning consultant, what do you configure to select the best offer from both groups based on customer behavior?
- A. Enable an action value in the prioritization formula.
- B. Create a prioritization decision strategy at the Group-level.
- C. Ensure that the propensity is enabled in Arbitration tab.
- D. Create an adaptive model rule at the Issue-level.
Answer: D
NEW QUESTION 34
What does a solid arrow from a "Set Property" component to a "Filter" component mean?
- A. There is a one-to-one relationship between a "Set Property" and a "Filter" component.
- B. To evaluate the "Set Property" component, the "Filter" component is evaluated first.
- C. Information from the "Set Property" component is copied over to the "Filter" component.
- D. A property from the "Set Property" component is referenced by the "Filter" component.
Answer: C
NEW QUESTION 35
U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.
What do you need to define to implement the business requirement?
- A. Applicability rules
- B. Volume constraints
- C. Customer contact limits
- D. Suppression policy
Answer: D
NEW QUESTION 36
U+ Bank uses a scorecard rule in a decision strategy to compute the mortgage limit for a customer. U+ Bank updated their scorecard to include a new property in the calculation: customer income.
What changes do you need to make in the decision strategy for the updated scorecard to take effect?
- A. The score calculation is independent of the strategy and no change is required.
- B. Remap the scorecard property in the decision strategy for the change to take effect.
- C. A new proposition filter needs to be configured in the strategy to filter on customer income.
- D. Add a new Group By component for the mortgage limit calculation.
Answer: A
NEW QUESTION 37
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