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HP Selling HP Servers, Converged Systems and Services Sample Questions:

1. A customer is considering either HP Proactive Care or HP Proactive Care Advanced services for their solution. Which benefit does Proactive Care Advanced offer that Proactive Care does not?

A) hardware support and 24x7 coverage window
B) a dedicated account support manager (ASM) and 24x7 monitoring
C) health scans and collaboration with third-party vendors
D) software documentation updates and access to technical resources

2. Which solutions requirement validates an HP server solution opportunity for Building Momentum customers?

A) a requirement for solutions that consolidate the customer base
B) a requirement for solutions that drive new revenue opportunities
C) a requirement for solutions that reduce cash flow
D) a requirement for solutions that minimize change

3. Which server management solution does the HP SmartUpdate Manager provide customers?

A) HP SmartUpdate Manager supports secure integration of servers.
B) HP SmartUpdate Manager provides converged management across systems.
C) HP SmartUpdate Manager deploys firmware and software on HP servers and options.
D) HP SmartUpdate Manager reduces the complexity of configuring servers.

4. Your medium-sized customer wants to be able to set up and deploy a new system without having to use specialized technical expertise. Which feature of the ConvergedSystem 200HC provides this benefit?

A) TheConvergedSystem 200-HC requires no additional options because it is described as a "processing power in-a-rack".
B) TheConvergedSystem 200-HC requires no specialized technical expertise because it is a "data center in-a-box".
C) TheConvergedSystem 200-HC requires no networking as it is described as "interconnection in-an-enclosure".
D) TheConvergedSystem 200-HC requires no additional cartridges because it is described as "integrity in-a-blade".

5. A customer tells you that the warranty will provide sufficient services for their company. Which customer requirement cannot be met through a warranty?

A) replacement of defective parts
B) new parts that use the default configuration
C) coverage window from 8AM to 5PM
D) escalation management

Solutions: