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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. How can an organization transmit its culture to its employees?
Choose 1 answer

A) By using material symbols and specific language
B) By influencing the balance of employees' cultural backgrounds
C) By analyzing employee gripes and complaints
D) By requiring employees to memorize the mission statement

2. Employee A noticed that Employee B was late for work, and A's perception of why B was late willdetermine what action A takes in this situation.
Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused?
Select one.

A) Problem, criteria, and alternatives
B) Situation, attributes, and alternatives
C) Distinctiveness, consensus, and consistency
D) Creativity, relationships, and expertise

3. What is an advantage of a strong organizational culture?
Select one.

A) Employee commitments are weak.
B) The internal climate exhibits high behavioral control.
C) Core values are weakly held and shared by few employees.
D) The culture fosters ambiguity.

4. A company decided to change their work organization from individuals working independently to production teams. However, they decided to continue their same approach to performance evaluation and salary adjustment, which had worked well since the performance evaluation process had been improved. After a year's experience with the new team structure, it was obvious that productivity had decreased. A consultant's conclusion was that the approach to performance appraisal and assigning rewards was a cause of the teams' failure to perform.
Which approaches to performance evaluation and granting rewards would have been more effective in this situation?
Select one.

A) Group performance evaluation with individual rewards
B) Group performance evaluation with group rewards
C) Individual performance evaluation with group rewards
D) Individual and group evaluation with individual and group rewards

5. Which contingency theory of leadership proposes that early in the interaction between a leader and a given follower the leader implicitly categorizes the follower as an "in" or an "out"?
Choose 1 answer

A) Leader-member exchange theory
B) Situational leadership theory
C) Leader-participation model
D) Path-goal theory

Solutions: