Purchase Cisco : 820-421 Exam Materials and then pass exam easily
Updated: May 29, 2026
No. of Questions: 60 Questions & Answers with Testing Engine
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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:
1. What two factors could influence the duration of a transition? (Choose two.)
A) The # days it takes to deliver a proposal for a briefing on advanced technology
B) Capability complexity
C) Availability of IT resources for backup and recovery
D) Budget cycle and funding
2. Which describes a business capability assessment?
A) A survey covering skills levels within the customer's IT organization
B) Review of current capability metrics
C) How capabilities are currently implemented in competitive organizations (measurement formulas)
D) Brainstorming about how process model governance could be improved
3. What should you do in identifying solutions that fulfill the capability needs of the customer?
A) First, look at the features available and then identify whether these exist in an available solution.
B) Include only those offerings which the customer has requested information on in the past.
C) First, identify the relevant Cisco architectures and potential solutions. Next, move on to features.
D) Place the most attention on new ideas or needs which have recently come up in project brainstorming sessions.
4. What tool would you use as a starting point to identify future capability requirements?
A) Business motivation model
B) Root cause analysis
C) Value chain model
D) A 'to-be' business model canvas
5. A Line of Business executive wants to gain their team's support for a new approach to customer service. What does a Business Model Canvas help them convey?
A) The company's current value chain
B) A prioritized list of current pain points
C) Target state capabilities
D) Best practice metrics and industry benchmarks
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: C |
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